Most Recent Customer Survey Results
| When | Easy | Speed | Packing | Overall | Comments |
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Recent Customer Testimonials
From: Brian Aggio
Sent: 12 June 2010 19:36
To: shop@ajsutton.co.uk
Re Parts.
Hi Anne,
Many thanks for your very kind attention, and for sending the 2 bolts so quickly, hence they are now fitted. I have had contact with your Company before, and have always received first class service, and the parts required arrived when promised.
I was in retail business until retirement, and now at 74 find that it is good to find that old established businesses still exist with excellant service.
Thank you,
Brian Aggio.
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From: RAY JENKINS
Sent: 12 June 2010 14:22
To: shop@ajsutton.co.uk
Subject: Re: ajsutton.co.uk order confirmation 593627467
Hi, i have now received all my orders from you, i would like to say a big thank you , for the service, and communication from your company, youve kept me informed and delivered the goods , its refreshing in this day and age to have your level of service , i certainly wont go elsewhere, THANK YOU, ....Ray Jenkins
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From: peter carlarne
Sent: 30 January 2010 10:40
To: shop@ajsutton.co.uk
FW: Order Number 102461286
Hi
I had to phone you yesterday (Friday) as I gave incorrect card details online which i corrected over the phone. That was at 2pm, at 9.55am this morning (Saturday) the item arrived at my door. Just letting you know how pleased I am with the service. Many thanks.
Regards
Peter
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From: nik bird
Sent: 21 October 2009 17:34
To: shop@ajsutton.co.uk
Subject: o/n/ 551505861
Just a note to say how impressed I am with your prompt service
and delivery, will do business with you again and recommend you
to friends, good to see these days how a company still looks after
its customers.Thank you.
Mr Nik Bird.
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From: Nicci Hastings
Sent: 15 October 2009 08:57
To: 'a.j.sutton@deepbluesystems.com'
Subject: Recent order- Number: 933307189
Hi
I ordered a headlight for my Aprilia Habana Custom scooter and
I just wanted to let you know it arrived safe & sound. It
was well packaged and arrived exactly as the emails from you had
described. I’ve been looking for months and I’m not
sure how I didn’t spot your website before but now I have
the address I will definitely use your company again.
Regards
Nicci Hastings
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From: Damon Mudgway
Sent: 04 October 2009 21:05
To: SHOP@ajsutton.co.uk
Subject: Re: Order Number 900402521
Hi there,
Part for my Vespa LXV-50 arrived this morning in New Zealand. Only 3 business days all the way from the UK. Unbelievably brilliant service. I will most certainly be using AJ Sutton again, and will be recommending your online store to fellow Vespa owners.
All the best
Damon Mudgway
Palmerston north
New Zealand
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From: Fitzgerald, Greg
Sent: 18 September 2009 15:17
To: warehouse@ajsutton.co.uk
Subject: RE: Order no. 567718077
Good Morning ,
Thank you for the follow up, I have indeed received the invoice
and the
goods for order no. 567718077.
I must compliment AJ Sutton, this has been an excellent experience
from
start to finish. Customer service has been exemplary, distribution
turnaround time was excellent and follow up helpful and efficient.
I will strongly recommend the AJ Sutton experience for meeting
all Vespa
part ordering needs.
Thank you,
Greg
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From: Grandy
Sent: 23 June 2009 10:27
To: Gus Sutton
Subject: Re: Order Dispatched
Received this morning, thanks for very speedy service! Brilliant!
Rgs
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Sent: 01 November 2008 20:01
To: a.m.sutton@deepbluesystems.com
Subject: Re: Order Dispatched
Thank you and your team for very quick delivery of the part that
i wanted will always use you in future as i have been let down
lately by local dealers
Thanks again Tim
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Sent: 08 July 2008 08:44
To: shop@ajsutton.co.uk
Subject: vespa parts
Hi
Just to say a big thank you for a brilliant service.Every thing
delivered when promised.
Thank you
Carl
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Sent: 15 February 2008 18:36
To: Gus Sutton
Subject: Re: shop@ajsutton
Hi,
Order arrived today, thank you very much for the excellent and
prompt service.
Len Harvey |
Sent: Friday, September 29, 2006 1:18 AM
Subject: Re: Piaggio spares
Thank you very much. The part turned up this morning. I am most
impressed with your service, your online parts list/catalogue
is simply the best I have used and the online ordering could not
have been easier. Thankyou also for your prompt answer to the
numpty enquiry I made a week or two ago before I ordered.
Oh how I wish Suzuki parts were so easy to get online !!!
Best Regards,
Dave Lush |
Sent: Thursday, August 17, 2006 10:53 PM
Subject: Re: T5 Kickstart
Thanks and I will look forward to doing business with you in
the future as you've been very helpful
Thanks again Lee
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